User Privacy Agreement

At FastFloors, accessible from getfloorsonline.com, protecting your privacy is one of our highest priorities. This User Privacy Agreement outlines the types of information we collect and how we handle it when you visit and use getfloorsonline.com.

If you have questions or need additional information about this User Privacy Agreement, please don't hesitate to contact us.

This agreement applies exclusively to our online services and covers information shared and collected through our website at getfloorsonline.com. This agreement does not cover information collected through offline channels or other platforms.

Your Consent and Agreement

By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this User Privacy Agreement.

Information We Collect

We will clearly explain what personal information we're requesting and why we need it at the time you're asked to provide it.

When you contact us directly, we may collect information such as your name, email address, phone number, message content, attachments, and any other details you choose to share.

For account registration, we may request contact details including your name, company name, address, email address, and phone number.

How We Use Your Information

We use collected information to:

Provide, operate, and maintain our website services
Enhance, personalize, and expand our website functionality
Analyze and understand user behavior on our site
Develop new products, services, and features
Communicate with you directly or through partners for customer service, updates, website information, marketing, and promotional purposes
Send you email communications
Detect and prevent fraudulent activity

Log Files

FastFloors.com uses standard log file procedures common to web hosting services. These files record visitor activity and include data such as IP addresses, browser types, Internet Service Providers (ISP), timestamps, referring/exit pages, and click data. This information is not personally identifiable and is used for trend analysis, site administration, user movement tracking, and demographic insights.

Cookies and Web Beacons

Our website uses cookies to enhance your browsing experience. These cookies store information about your preferences and visited pages, allowing us to customize content based on your browser type and other relevant information.

You may disable cookies through your browser settings. For detailed instructions on cookie management for specific browsers, please consult your browser's help documentation.

Third-Party Services

This User Privacy Agreement does not extend to other websites, advertisers, or third-party services. We recommend reviewing the privacy policies of any third-party ad servers or external websites for information about their data practices and opt-out procedures.

California Consumer Privacy Act (CCPA) Rights

California residents have the right to:

Request disclosure of the categories and specific pieces of personal data we've collected
Request deletion of personal data we've collected about you
Request that we do not sell your personal data (if applicable)

We will respond to valid requests within one month. To exercise these rights, please contact us.

General Data Protection Regulation (GDPR) Rights

We ensure you understand your data protection rights. You are entitled to:

Right of Access – Request copies of your personal data (a small processing fee may apply)

Right of Rectification – Request correction of inaccurate information or completion of incomplete data

Right of Erasure – Request deletion of your personal data under certain circumstances

Right to Restrict Processing – Request limitation of data processing under certain conditions

Right to Object – Object to our processing of your personal data under certain circumstances

Right to Data Portability – Request transfer of your data to another organization or directly to you under certain conditions

We will respond to valid requests within one month. To exercise these rights, please contact us.

Protection of Children

Protecting children online is a priority for us. We encourage parents and guardians to actively monitor and guide their children's internet activities.

Fast Floors does not knowingly collect Personal Identifiable Information from children under 13 years of age. If you believe your child has provided such information through our website, please contact us immediately, and we will promptly work to remove this information from our records.